4.9
4.9
Dentists in Orpington
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location

5 Sevenoaks Road Orpington Kent BR6 9JH

Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

Get in touch

Testimonials

We love our patients

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"I have recently had a course of treatment covering 3 appointments and at each stage, the dentistry was…

Norman Moffat

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"Firstly, I must commend the Team at Smilemaker Orpington for the superbly efficient appointment management system. I am…

Dave Bonney

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"I've been going to this dental practice for many years and really can't fault it. The staff is…

Graham Poulter

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"Very welcoming place I can’t praise the staff enough very helpful very professional. My treatment has been exceptional…

Tan

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"I have been coming to Smilemaker Dental Practice for many years. The service has always been excellent from…

Margaret Ellis

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"I've had a genuine fear of dentists for many years and have avoided them for as long. Then…

Jeannie B

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"I have been a patient of Smile Maker for many years. They are truly excellent and go above…

Jack Gunn

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"Friendly, professional, warm and kind. Having been under the care of Smilemaker for years with many regular uneventful…

Caroline Bailey

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"I have just had my second visit following a referral to the new specialist root canal dentist Dr…

Gordon Ireland

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"Very friendly and welcoming. Have been coming here for three years and have always had a very positive…

Sue Wallace

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"Went here last night for a tooth removal, all staff very friendly and kind and talk you threw…

Edward Taylor

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"Been going to Smilemaker for a few years now, always great service. Very professional, teeth feel great after…

Chris Barraclough

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"Friendly and professional. All the staff are great including the receptionist, hygienist and dentists."

Caroline G

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"Have been a patient for many years at Smilemaker dental care and today saw the new dentist who…

AJ LUC

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"Everyone is so friendly and professional. I had to have some work done and felt well looked after…

PSull

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"I've been going to Smilemaker Dental Care for over twenty years now and I have never had anything…

James

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"Fantastic treatment and excellent service! Will definitely return and would recommend it. Thank you!"

Gillian Huntley

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"A very friendly group of people who provided me with 1st class service."

Carmel Hedges

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"Very welcoming, and excellent care. Thank you!"

Stephen Motto

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Dentists in Orpington
location

5 Sevenoaks Road Orpington Kent BR6 9JH

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